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Privacy Policy

Last Updated: January 10, 2025

At Vigor Boost, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase or place an order
  • Register for an account
  • Subscribe to our newsletter or marketing communications
  • Contact our customer service
  • Participate in surveys, contests, or promotions

This information may include:

  • Name and contact information (email address, phone number, shipping address, billing address)
  • Payment information (credit card details, billing information)
  • Account credentials (username, password)
  • Purchase history and preferences
  • Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address and geolocation data
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including processing payments, arranging shipping, and providing customer support
  • Account Management: To create and manage your account, and provide personalized experiences
  • Communication: To send you order confirmations, shipping updates, customer service messages, and marketing communications (if you've opted in)
  • Improvement: To improve our website, products, and services based on your feedback and usage patterns
  • Security: To protect against fraud, unauthorized access, and other illegal activities
  • Legal Compliance: To comply with legal obligations and respond to legal requests
  • Marketing: To send promotional materials, special offers, and product recommendations (with your consent)

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our website and business, including:

  • Payment processors (to handle secure transactions)
  • Shipping companies (to fulfill and deliver orders)
  • Email service providers (to send communications)
  • Analytics providers (to analyze website usage)
  • Marketing platforms (to manage advertising campaigns)

3.2 Business Transfers

If Vigor Boost is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.

5.2 Marketing Communications

You can opt out of receiving marketing emails by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your communication preferences in your account
  • Contacting our customer service

5.3 Cookies

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5.4 Do Not Track

Some browsers have a "Do Not Track" feature. Our website does not currently respond to these signals.

5.5 Data Deletion

You may request deletion of your personal information by contacting us. We will retain certain information as required by law or for legitimate business purposes.

6. Children's Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Vigor Boost
Email: privacy@vigoroboost.com
Website: http://vigoroboost.com

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of your personal information (we do not sell your information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the contact information provided above.

12. European Data Protection Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

To exercise these rights, please contact us using the contact information provided above.

This Privacy Policy is effective as of the date listed above and applies to all users of our website and customers of Vigor Boost products.